Frequently Asked Questions

Welcome to Jetsetter Shop’s FAQ page! We’re covering our most asked questions. We’ll answer all your top questions in the list below.

1. Can I cancel or change my order?

If you would like to cancel or make changes to your order, please contact within 1 hour after placing your order.

Please note -- No cancellation or changes can be applied to the order once it goes into delivery preparation.

If your order has already shipped, please reach out to the carrier using your tracking information.

2. How can I track my order?

Orders can be tracked through your email confirmation.

3. Which bags can be used as carry-on or personal item?

All of our bags are carry on and personal item friendly.

Didn't find what you were looking for? Feel free to contact us at any time!